1. If you're not submitting the form under 'Contact Us', please include the following details in
your email to firstname.lastname@example.org , with "Purchase" / "Enquiry" as the subject:
- Product Name/Code
- Contact Number
2. Bank transfers are to be made within 48 hours after receiving our confirmation email.
3. We will mail your order out within 2 working days after receiving the payment.
4. All goods sold are non-refundable and non-exchangable.
5. We ship to Singapore customers only. Normal postage : Minimum $1. Registered Mail : Minimum
6. Meet-ups are not possible at the moment.
7. We won’t be responsible for losses or damage during mailing process.
8. Giftboxes are available at an additional cost.
9. We also provide delivery service to your sweethearts at a small fee! ;)
10. You will be automatically added to our mailing list upon purchasing with us.
11. Promotion codes do not apply to Cupcake bags and clothes as well as other promotional items. Do
note that you are to utilise your promo code before it expires!
12. Do note : Sold items can be remade. Just request for them! :) .Sold out items can't
1. All pieces are brand new so no worries!
1. Most accessories are handmade by us.
2. Please request for changes in chain length when placing order. No changes will be entertained once order is
3. Customisation service now available! Email us/leave a comment with your desired accessories. :)
Preorder - T&C
Ordering 1. Leave us a comment with your email/no. and we'll get back to you!
2. State your order clearly, include the size and quantity.
3. We recommend you state your 2nd choice in the event the 1st is out of stock.
4. Strictly no changes to order can be made once we've processed it.
5. Promo codes can't be used for preorders.
Payment 1. Please make payment within 48hrs of confirmation. This is to ensure FAST deals!
2. No refunds will be made once payment is received unless item is out of stock or preorder is cancelled.
Arrival of Order 1. We'll try our best to speed things up. Do allow up to 14 working days, after the final order, for us to mail it to you.
Postage 1. Please include an additional SGD1 for normal postage or SGD3 for registered postage.
2. We highly recommend registered postage to ensure your orders reach your doorstep :)
Link us up & notify us via email. We'll link you right back!
Codes are in white. Simply click one of the white boxes, hit ctrl+a to select all and ctrl+c to copy!